Our Founder
Kevin is a believer of making things happen and he continuously emulates this culture with the team in Kumo™.
He inspires the team to have confidence and believe in what they do, to always listen to the market's pain points and provide a solution where possible.
"We work with our subscribers as partners with integrity and trust; thus I can confidently say our relationship with our subscribers are tight. We have this culture to continuously address our subscribers' pain points and it has been working for us throughout the years. There is no shortcut to this—it is the main key to a sustainable business."
Kevin started his own IT hardware business at the tender age of 21 to pay his university fees, and graduated with First Class Honours in Computer Science from Coventry University, United Kingdom.
After graduation, he continued to run his business while working with a Japanese telecommunication company. He then pursued his Master of Business Administration (MBA) at HELP University, Kuala Lumpur under a President's List scholarship while working and running his own business. He often says that most of his white hairs started to pop up during his MBA; we can now understand why. After obtaining his MBA, Kevin left his full-time job to continue his IT hardware business, and then started Kumo™.
Besides Kumo™, Kevin now also runs Servecomp Technologies and Mediconnexions Consulting, which are software development and medical communications businesses respectively, serving the pharmaceutical industry throughout Malaysia, Asia and Oceania.
The Beauty and Wellness industries back in 2015 lacked proper software to manage their clients' growing needs.
Kevin decided to change that, and that was when Kumo™ was born.
At the time, cloud adoption was still relatively new and limited in Malaysia.
Being the only cloud provider from Malaysia for the industry, getting traction wasn't easy as many still preferred the "buy-once-and-use" CAPEX model rather than the "pay-as-you-use" OPEX model.
Kevin knew it would be just a matter of time before it sparked as most other countries were already embracing cloud and the OPEX model then, hence the push for the idea of Kumo™.
Kumo™ has seen tremendous subscription growth over the years, with an outstanding 229% increase from 2019 to 2020, driven by accelerated technology adoption during the pandemic.
Today, Kumo™ has expanded beyond the Beauty and Wellness industries to serve a wider range of sectors, including Medical Aesthetics, Dental, and Veterinary.
Building on this strong foundation, kumoNexus AI marks the next chapter of Kumo™ evolution, going beyond essential clinic management and operational capabilities. By integrating AI-powered solutions, kumoNexus AI aims to empower clinic owners to optimise their business performance, attract more customers, improve operational efficiency, and accelerate revenue growth in this new era of AI.
Highly charged individual that takes on challenges as it comes. Firm believer of change and progress, an identity known by all subscribers of Kumo™ products.
Rain, Kevin, and Daniel continue to lead with vision, inspire innovation, and drive excellence.
The team that brings everything together.
To always be the LEADING technology provider for the beauty and medical industry
Be our customer's PARTNERS rather than vendors
Focus on the MARATHON, not the sprint
Optimum client's SATISFACTION & TRUST with innovation relevant to the industry
Founded in Kuala Lumpur, Malaysia, Kumo™ has seen its fair share of ups and downs in its history. The leadership within Kumo™ is progressive with a belief to continuously innovate and embrace change. The historical timeline below clearly shows the Kumo™ principles, which should excite you about what is to come.
The vision to develop a modern Software-as-a-Service (SaaS) platform for the beauty and wellness industry was established, laying the foundation for what would later become the Kumo™ platform.
Kumo™ gets incorporated under Gocloud Technologies, with the first system being called BeautiERP (pronounced as Beauty E.R.P.).
Our founder, Kevin, did sales through cold calls and canvassing within the spa and beauty industry.
As sales continued to grow, Kumo™ expanded its team by hiring a few new developers and our first salesperson to start selling BeautiE.R.P.
Growing interest from medical aesthetic clinics marked an important milestone, whereas the platform was further enhanced to accommodate the operational requirements of this industry.
During the same year, BeautiERP was officially rebranded as Aoikumo™ and expanded to Jakarta, Indonesia.
Aoikumo™ started getting known for its resilience and constant improvements. At this point the system was already ahead of industry requirements. As subscriber growth accelerated, the platform continued to scale to support increasing demands.
During the COVID-19 pandemic, the industry was hit, and we wanted to help our subscribers. In response, we developed and launched Webstore, an online sales platform for all our subscribers.
Kumo™ also expanded its digital ecosystem with the launch of our tablet app called kumoBiz and another staff-based app called kumoSan. We reached a 229% growth between 2019 and 2020.
As demand for digital transformation within the dental industry increased, Kumo™ expanded its platform capabilities to support dental workflows, including Dental and Periodontal Charting functionalities.
This led to the introduction of kumoDent™, a dedicated dental clinic operating system developed specifically for dental practices.
During the same period, MeTIME Wellness, a customer and patient engagement application, was also introduced to further enhance the digital experience across the Kumo™ ecosystem.
MeTIME Wellness was further enhanced to allow over-the-app purchases.
Kumo™ also expanded into the veterinary industry with the launch of kumoVet™, a Practice Management Software and Scheduling System for Veterinary Clinics.
Kumo™ continued its expansion into broader healthcare segments with the launch of kumoDoc™, a Practice Management Software for Primary Care, Obstetrics & Gynaecology, Paediatrics, and Ophthalmology clinics.
A Third-Party Administrator (TPA) module was built and integrated with all Kumo™ platforms to WhatsApp and Google applications.
Kumo™ achieved the ISO/IEC 27001:2022 certification for Information Security Management Systems, being the first Clinic Operating System provider from Malaysia to receive this certification.
Kumo™ continues to redefine healthcare technology by expanding beyond clinic operations into a connected healthcare ecosystem. With the introduction of kumoNexus AI, we are bringing purposeful AI, intelligent automation, and data-driven insights built around the real needs of the healthcare industry.
B2-11-01 Meritus Towers @ Oasis Corporate Park,
Jalan PJU 1A/2 Ara Damansara,
47301 Petaling Jaya.
