Kevin is a believer of making things happen and he continuously emulates this culture with the team in Kumo.
He inspires the team to have confidence and believe in what they do, to always listen to the market's pain points and provide a solution where possible.
"We work with our subscribers as partners with integrity and trust; thus I can confidently say our relationship with our subscribers are tight. We have this culture to continuously address our subscribers' pain points and it has been working for us throughout the years. There is no shortcut to this—it is the main key to a sustainable business."
Kevin started his own IT hardware business at the tender age of 21 to pay his university fees, and graduated with First Class Honours in Computer Science from Coventry University, United Kingdom.
After graduation, he continued to run his business while working with a Japanese telecommunication company. He then pursued his Master of Business Administration (MBA) at HELP University, Kuala Lumpur under a President's List scholarship while working and running his own business. He often says that most of his white hairs started to pop up during his MBA; we can now understand why. After obtaining his MBA, Kevin left his full-time job to continue his IT hardware business, and then started Kumo.
Besides Kumo, Kevin now also runs Servecomp Technologies and Mediconnexions Consulting, which are software development and medical communications businesses respectively, serving the pharmaceutical industry throughout Malaysia, Asia and Oceania.
The Beauty and Wellness industries back in 2015 lacked proper software to manage their clients' growing needs.
Kevin decided to change that, and that was when Kumo was born.
At the time, cloud adoption was still relatively new and limited in Malaysia.
Being the only cloud provider from Malaysia for the industry, getting traction wasn't easy as many still preferred the "buy-once-and-use" CAPEX model rather than the "pay-as-you-use" OPEX model.
Kevin knew it would be just a matter of time before it sparked as most other countries were already embracing cloud and the OPEX model then, hence the push for the idea of Kumo.
Kumo's subscription has grown tremendously throughout the years, with a record of 229% growth between 2019 and 2020, during the pandemic where technology adoption was at its highest.
Today, Kumo doesn't only serve the Beauty and Wellness verticals but also the Medical Aesthetics, Dental and Veterinary vertical, with more to come.
Highly charged individual that takes on challenges as it comes. Firm believer of change and progress, an identity known by all subscribers of Kumo products.
Shun, Kevin and Daniel with their Kumo product.
The team that brings everything together.
To always be the LEADING technology provider for the beauty and medical industry
Be our customer's PARTNERS rather than vendors
Focus on the MARATHON, not the sprint
Optimum client's SATISFACTION & TRUST with innovation relevant to the industry
Founded in Kuala Lumpur, Malaysia, Kumo has seen its fair share of ups and downs in its history. The leadership within Kumo is progressive with a belief to continuously innovate and embrace change. The historical timeline below clearly shows the Kumo principles, which should excite you about what is to come.
The idea to build a sexy Software as a Service (SaaS) system for the Beauty and Wellness industries comes up and gets under way.
Kumo gets incorporated under Gocloud Technologies, with the first system being called BeautiERP (pronounced as Beauty E.R.P.).
Kevin did sales, through cold-calls and canvassing within the spa and beauty industry.
Sales grew and hires began. Hired a few new developers and also our first salesperson to start selling BeautiE.R.P.
Medical Aesthetics clients started to enquire. Tweaked the system to accommodate the requirements of this industry.
Renamed BeautiERP to Aoikumo. Expanded to Jakarta, Indonesia.
Aoikumo started getting known for its resilience and constant improvements. At this point the system was already ahead of industry requirements. Subscriber demands grew as their businesses did and Aoikumo delivered.
Dental clinics were in need of an online system. Made some tweaks on the system to accommodate this industry, and included Dental and Periodontal Charting.
Separated the product for dental and a new brand called kumoDent was born, which is aimed for dental clinics.
We also developed a customer/patient-based app called MeTIME Wellness.
Advanced MeTIME Wellness to allow over-the-app purchase.
Launched kumoVet, a Practise Management Software and Scheduling System for Veterinary Clinics.
Launched kumoDoc™, a Practice Management Software for Primary Care, Obstetrics & Gynecology, Pediatrics, and Ophthalmology clinics.
Built a Third Party Administrator (TPA) module and integrated all Kumo™ platforms to WhatsApp, Google applications.